August 08, 2005
On this day:

NTL to provide 10mbps broadband

Subscribers will get a standard minimum 10Mbps connection speed, without paying extra. NTL said it was a "major step" for the UK's digital future.

Shame their customer service, billing and activation departments aren't running at the same speed. I for one won't be changing service providers and I'm also wondering if they're telling their customers that they are getting a free upgrade, or is the customer going to have to chase them for what they're due? Maybe Goose can start a diary in the comments?

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Edit: A more detailed article can be found at Connected Internet

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